What to Do When Damage Happens 

If you’re on this page during an active emergency: take a breath, then call (702) 996-4806. We’ll talk you through it. The information below covers the most common scenarios and what to do in the first hour. 

Water Damage Emergencies 

I just found mold. Should I touch it? 

No. Disturbing visible mold without containment releases millions of spores into the rest of your house. Take a photo, close off the area if possible (close the door, not seal it), and call us for an assessment. 

No. Disturbing visible mold without containment releases millions of spores into the rest of your house. Take a photo, close off the area if possible (close the door, not seal it), and call us for an assessment. 

No. Disturbing visible mold without containment releases millions of spores into the rest of your house. Take a photo, close off the area if possible (close the door, not seal it), and call us for an assessment. 

Fire & Smoke Emergencies 

The fire is out. Can I go in my house? 

Only after the fire department says it’s safe. Even then, soot is a respiratory irritant and structural integrity may be compromised. If you must grab essentials, wear an N95 at minimum, and don’t touch soot-covered surfaces with bare hands. 

Only after the fire department says it’s safe. Even then, soot is a respiratory irritant and structural integrity may be compromised. If you must grab essentials, wear an N95 at minimum, and don’t touch soot-covered surfaces with bare hands. 

Only after the fire department says it’s safe. Even then, soot is a respiratory irritant and structural integrity may be compromised. If you must grab essentials, wear an N95 at minimum, and don’t touch soot-covered surfaces with bare hands. 

Mold Remediation FAQs

Burst pipe — what do I do? 

1) Shut off the main water valve to the house.
2) Kill power to any flooded rooms at the breaker.
3) Move valuables to a dry area if you can do so safely.
4) Call (208) 852-8478. 5) Take photos.

1) Shut off the main water valve to the house.
2) Kill power to any flooded rooms at the breaker.
3) Move valuables to a dry area if you can do so safely.
4) Call (208) 852-8478. 5) Take photos.

1) Shut off the main water valve to the house.
2) Kill power to any flooded rooms at the breaker.
3) Move valuables to a dry area if you can do so safely.
4) Call (208) 852-8478. 5) Take photos.

1) Shut off the main water valve to the house.
2) Kill power to any flooded rooms at the breaker.
3) Move valuables to a dry area if you can do so safely.
4) Call (208) 852-8478. 5) Take photos.

Storm & Sewage Emergencies 

Monsoon winds blew off a piece of my roof — what now? 

Only after the fire department says it’s safe. Even then, soot is a respiratory irritant and structural integrity may be compromised. If you must grab essentials, wear an N95 at minimum, and don’t touch soot-covered surfaces with bare hands. 

Only after the fire department says it’s safe. Even then, soot is a respiratory irritant and structural integrity may be compromised. If you must grab essentials, wear an N95 at minimum, and don’t touch soot-covered surfaces with bare hands.